News Topic: Data & Insights


97% Of Shoppers Backed Out Of Purchases Due To Inconvenience

Washington — Nearly all, 97 percent, of U.S. shoppers have backed out of a purchase because it was inconvenient for them, according to the National Retail Federation (NRF), which reports 83 percent of consumers say convenience when shopping is more important for them now than …

Nearly All Shoppers Want Self-Checkouts To Automatically Identify Items

New York — Although two-thirds of consumers frequently use self-checkout machines, nearly 75 percent say they have difficulty entering goods and regularly face overrides when using the equipment, according to a survey by retail technology provider Shekel Brainweigh Ltd., which notes 90 percent of …

H-E-B Overtakes Trader Joe’s On Dunnhumby Retailer Preference Index

Chicago — Texas-based H-E-B, LP was rated the top U.S. grocery retailer on the dunnhumby Retailer Preference Index, taking the top spot from Trader Joe’s, which held the leading position for the past two years, according to the data science company. Dunnhumby reports a …

Frustrated Shoppers Three Times More Likely To Shun Offending Brands, Retailers

New York — Consumers that have frustrating shopping experiences are three times more likely than satisfied shoppers to never buy from the retailer or brand again, according to Accenture PLC, which notes companies that consistently exceed consumers expectations can increase revenues by charging a premium …

Most Consumers Eat Straight End Of Candy Cane First

Washington — When it comes to candy canes, 58 percent of U.S. consumers say they eat the straight end first, according to NCA, while 30 percent start with the curved side. The Association reports just 12 percent of U.S. consumers eat candy canes by breaking …

goPuff Reveals Consumer Preferences For Convenience Products

Philadelphia — GoBrands, Inc.’s goPuff on-demand delivery service reports shoppers in Albuquerque, Washington DC and Lafayette, IN, ordered the most sweets during 2019, while consumers in Kansas City, South Bend, IN, and Dallas purchased the most salty snacks. Daniel Folkman, vice-president of business at goPuff, …

Global Premium Chocolate Sales Expected To Rise 7%

London — Worldwide sales for premium chocolate are anticipated to increase 7 percent by 2022, according to Technavio, which notes the gains would represent slightly more than $7 billion in incremental growth. New product launches and consumers’ on-going interest in organic, vegan, sugarfree and gluten-free …

Most Retailers Lack Technology, Processes To Leverage Data

London — A Dunnhumby study finds that 85 percent of retailers worldwide lack the capabilities, technology, people and processes to monetize their data and drive consumer experiences. Despite the lack of factors to properly leverage data, 84 percent plan to use data to develop …

Nearly All U.S. Consumers Planning To Do Holiday Shopping Online

San Francisco — When it comes to holiday shopping this year, 95 percent of U.S. consumers say they will make “half or more” of their purchases online, according to Leanplum, Inc., a mobile marketing vendor. Millennials and gen Z lead online shopping trends, and more …

Global Gummies Sales To Grow 4%

London — Worldwide sales for gummies are expected to increase 4 percent through 2022, representing $2.02 billion in incremental growth, according to Technavio. The market research company reports the sector’s diverse product range will lift sales. Another key factor will be growth in organized …