Sydney, Australia — Strengthening its commitment to provide “world-class technical support and aftermarket care for its customers,” TNA Solutions Pty Ltd. is appointing Raj Singh group aftermarket & services manager.
With more than 20 years of experience managing customer service and operations networks, Singh will focus on further boosting standards in customer care from troubleshooting technical issues to providing solution upgrades that advance productivity and up-time, according to the supplier.
His experience spans healthcare and food industries, with roles ranging from customer service management to supply chain management and quality control, TNA reports.
Alf Taylor, TNA managing director & CEO, says: “Raj’s experience is a perfect fit with our strategy to continually drive the quality of our aftermarket services, and we are looking forward to build on this commitment to our customers with innovative and reliable technical support. Our customers rely on their equipment to be operating at maximum efficiency with minimum downtime and our 360-customer care program supports these requirements through new product updates, dedicated support and breakthrough technical innovation.”